Policies
Additional policies will be listed/provided in the intake packet upon scheduling your child's initial session.
Payment options include:
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Cash
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Check made payable to Making Strides Foundation
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Credit cards (at time of session or on our website.)
Your child may be eligible for financial assistance. Learn more on our Community Resources page.
Cancellation Policy
Please notify your instructor if you need to cancel a session. The Making Strides Foundation has a 24-hour cancellation policy. If less than 24-hour notice has been given, or you do not show for a session, you will be charged a $40.00 cancellation fee. Three cancellations or no-shows in a row will result in losing the scheduled time slot. This policy is necessary to ensure smooth scheduling and that we are mindful of our growing waitlist.
Emergency Cancellations by Making Strides
We prioritize the safety of our horses, staff and volunteers. The Making Strides Foundation may cancel sessions due to unsafe weather conditions. Strong thunder and lightning, temperatures below 30 degrees, and temperatures above 95 degrees may warrant cancellations or schedule changes.
Have a question?
For any questions regarding Policies or other inquiries, please complete our Contact Form.